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FAQ
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What types of corporate gifts do you offer?We offer a wide range of corporate gifts, including promotional items, branded apparel, tech gadgets, desk accessories, home and lifestyle items, wellness products, drinkware, and more. Our gifts are designed to suit various occasions, such as employee recognition, client appreciation, team-building events, and holiday gifting.
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How can I place an order?You can place an order directly on our website through our online store. Simply browse the products, add items to your cart, and proceed to checkout. You can also contact us via phone or email to place an order or ask for assistance.
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Do you offer customization options for corporate gifts?Yes, we offer customization services for many of our products, including engraving, printing, embroidery, and more. You can personalize gifts with company logos, employee names, or special messages. Please contact us for details on customization options and pricing.
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Can I request bulk orders?Absolutely! We cater to bulk orders and offer discounts for large quantities. Whether you need gifts for a team, a conference, or a large corporate event, we can accommodate your needs. Contact us to get a custom quote for bulk orders.
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What is your return policy?We have a satisfaction guarantee on all our products. If you're not happy with your purchase, please contact us within 30 days of receiving the order. Items must be unused and in their original packaging for a full refund or exchange.
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How do I track my order?Once your order is processed and shipped, you will receive a tracking number via email. You can use this number to track the status of your order on the courier’s website. If you have any issues or questions, feel free to contact our customer service team.
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Do you offer international shipping?Yes, we offer international shipping. Shipping rates and delivery times will vary based on the destination country. Contact us for a shipping quote or for more information on international shipping options.
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What forms of payment do you accept?We accept all major credit cards, PayPal, and bank transfers. For large orders or customized gifts, we may also offer invoice and purchase order options for companies.
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How long does it take for personalized gifts to be ready?The production time for personalized gifts varies depending on the type of customization. Most items are ready to ship within 3-5 business days after the order is placed. For large or complex customization requests, production time may take longer. We will provide an estimated delivery time during the checkout process.
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Do you offer gift wrapping services?Yes, we offer gift wrapping services for an additional fee. You can choose from a variety of stylish options to make your gift presentation even more special
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What if I need help choosing the right gift?We’re here to help! Our knowledgeable staff can assist you in selecting the perfect corporate gift based on your needs, budget, and preferences. You can contact us via phone, email, or chat, and we’ll provide personalized recommendations.
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Do you have customer service support?Yes, we have a dedicated customer service team available to assist with any questions or concerns. You can reach us via phone, email, or our online chat support. We’re here to ensure a smooth shopping experience for you.
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Can I request a sample before placing a large order?Yes, we offer sample options for many of our products. Contact us to request a sample, and we’ll provide more details on availability and costs.
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Are your products eco-friendly?We offer a range of eco-friendly products made from sustainable materials such as bamboo, recycled plastic, and organic cotton. Our goal is to provide options that align with environmentally responsible practices.
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Can I cancel or change my order after it’s been placed?Orders can be modified or canceled within a short period after they are placed, provided they haven’t been processed or shipped. Please contact our customer service team immediately if you need to make changes
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